Return Policy
Return & Refund Policy
At FitkitHub we want you to be completely satisfied with your purchase. If for any reason you’re not happy with your order, we’re here to help.
Returns
We accept returns within 14 days of delivery.
To be eligible for a return, your item must be:
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Unused and in the same condition that you received it
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In the original packaging
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Accompanied by a receipt or proof of purchase
Note: Certain items such as perishable goods, personal care items, or custom-made products may not be eligible for return.
Return Process
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Contact us at info@fitkithub.co.uk within 14 days of receiving your order to request a return authorization.
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Once your return is approved, we’ll provide instructions on where and how to send your item back.
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After we receive and inspect your return, we’ll notify you about the status of your refund.